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HireGala — Human by nature. Intelligent by design.

What we do

Three layers of one system

CRM, automation, and AI agents are not separate projects. They are parts of one architecture for work between people and machines.

We work with teams that already have an operation and want it to run better. We don’t sell technology for fashion: we design where the person belongs, where the agent belongs, and how results are measured.

01

CRM implementation

Your commercial operation in order. A CRM configured for the way you sell, with data you can trust and a team that adopts it.

  • Pipeline and sales-stage design
  • Bitrix24 (or another platform) setup and data migration
  • Follow-up, task, and notification automations
  • Activity and forecast dashboards
  • Training and adoption support

Outcome: real pipeline visibility and fewer lost opportunities.

02

Process automation

Repetitive work, out of the way. We connect systems and define rules so processes move on their own, with end-to-end traceability.

  • Process mapping and friction points
  • Automation across CRM, email, documents, and internal tools
  • API and webhook integrations
  • Approval rules, alerts, and escalation
  • Documentation and metrics for every process

Outcome: fewer manual tasks, fewer errors, and processes you can audit.

03

AI agents

Agents for sales, support, and operations that respond, triage, and resolve. Always with a person owning the judgment and the cases that matter.

  • Lead response and qualification agents
  • Support assistants connected to your knowledge base
  • Operational task automation with natural language
  • Human handoff rules and clear decision limits
  • Monitoring, evaluation, and continuous improvement

Outcome: faster answers without losing the human touch.

Where to start?

You don’t need it all figured out. Tell us about your operation and we’ll tell you which layer moves the needle first.